CREDENTIALS & REVIEWS
Our goal has always remained the same: to consistently provide our clients with superior quality and workmanship along with excellent customer service. We have many wonderful reviews through the links at the base of this site for you to view and see the type of Company we are. We strive for excellence. Explore the exceptional reviews and awards that we have received over the years.
Scott was easy to work with, offered useful suggestions & gave my wife and I the opportunity to select the stone for our project. His Team did a great job constructing the new patio and outdoor kitchen to match our existing stonework & they even repaired a damaged step on our existing patio. I really liked the way they built-in my Big Green Egg to be both useful & visually pleasing. I received quotes that were higher and lower & feel that I made the best choice, as you get what you pay for.
Our project involved a 23x23 hardscape patio with 6.5 ft chimney as well as a landscape project that required 8 tandems of dirt, grading, irrigation and sod for a slightly sloped backyard area about 80x105. From the moment we contacted Arnold Masonry & Landscape until the very end of our projects, we were thoroughly impressed by the company’s responsiveness, professionalism, dedication to our happiness and overall quality of work. We liked that this company works from a contract not just an estimate, so you can be confident that the price is the price. After going through this project we now have a new appreciation for the custom work this company does. They took the time to properly grad the yard prior to pouring the concrete for the patio which ensured our patio would be level, but that it would also drain properly on our slightly sloped yard. The large amount of attention and precision given to shaping the patio stones and especially the fireplace stones was incredible. For the chimney, they started with rocks the size of footballs and then preceded to hand chip each one so that they perfectly fit together to create a beautiful custom chimney. They paid attention to the small details that added a finishing touch to the patio like putting mortar around the sides of the patio so that you couldn’t see where the concrete stopped and the patio started. They use a thick concrete foundation and thick flagstone, so the quality is very good.
The second part of our project involved landscaping around the patio. We had 8 tandems of dirt brought in which they graded in a strategic way to allow for the water to properly drain down the left, middle and right sides of our yard. Initially, we had not thought about putting in an irrigation system, however WE ARE SO GLAD WE DID!!!! Based on the company’s recommendation we decided to add an irrigation system and now we can’t imagine not having one. If you are contemplating an irrigation system, please take our advice and put one in. You don’t want to be running around your beautiful new yard moving sprinklers! One thing I would recommend is that when they trench your yard and lay the pipes you should take the time to take pictures so you know where all of the pipes are laid in case you ever have to make repairs. Once we tested our irrigation system’s pressure we realized that the water pressure in the back of the house was not enough to support our yard, so they trenched around to the front spout instead. Our price was not affected by the additional work required to trench to the front of the yard because they were committed to doing what was best for our system. Once the irrigation system was installed they graded the dirt and then laid the sod. A couple days after they finished the sod we had a very heavy rain storm which caused a 5 inch deep, 6 foot long trench in the yard where the soil beneath the sod had washed away. We were initially disappointed that this happened to our brand new yard, but one phone call to the landscaper and he made time to come out to our house that very same day to give us suggestions for how to fix it and how to prevent it from happening again. This company is truly committed to customer satisfaction. They were in constant communication with us during the whole project and even when weather caused delays in our timeline, they were giving us daily updates as to what we could expect from them. We had multiple in-person visits from the owner of the company to ensure that everything was going well and they were constantly asking us if we were happy with the progress being made on our project. We highly recommend Arnold Masonry & Landscape and we will definitely use them again when we decide to add plants and lighting to our backyard.
This project has been over 4 years in the making ever since Scott replaced the siding on the back of our house with stacked stone. At that time we had noticed the concrete upper pool deck was sagging quite badly and was in danger of collapsing. Scott worked with us for the next couple of years to scope out the project and give us multiple options on what could and could not be done. When we finally decided to pull the trigger on the project, Scott was meticulous about walking through everything, step by step to ensure we fully understood what was going to happen. The payment terms were fair and there was a sizable chunk left at the end to ensure everything was done before he received final payment.
Having worked with Scott before, I had very high expectations which I made very clear up front. Unfortunately for Scott, my travel was very light for most of the project so he and his team had to endure endless questions from me - all handled with good humor. At the end of the day, Scott told me to trust him and it would all be beautiful. Of course it was and we are delighted with the results. The flag stone is beautiful and the flag stone coping along with new pool tile ties everything together. The new BBQ is awesome and matches the stacked stone he put in a few years ago.
I really couldn't be happier and we are now contracting with Scott to re-do the back yard.
- Leading National "Review Site"
An awesome company. The first thought that popped into my mind. Scott and his crews are the best in what they do and their “hands on” approach and customer service is top notch. Scott and his foremen were always there for us, whether through phone, email, or in person, to answer all questions and to provide info that we didn’t even ask for. The design approach was great fun and we learned so much. Our project wasn’t as large as many they have done yet it is obvious to us that they did not cut any corners and the workmanship is…..awesome! A couple of stone and brick patios with surrounding walls that included “lattice brick work” to create a very private courtyard with a really neat firepit. They also built some really interesting brick and stone benches and helped us by hanging a wall fountain.
Thanks, Scott and company! All of our friends Love our new private party pad.